This Privacy Policy describes how Discover Gibraltar (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you use our mobile application available on Android devices (the “App”).
By installing or using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use the App.
1. Information We Collect
We may collect the following categories of information, depending on how you use the App and which features you enable.
1.1 Personal Information
Personal information is data that can identify you directly or indirectly. This may include:
- Name
- Email address
- Phone number
- Username
- Profile photo or avatar
- Date of birth
- Mailing or billing address
- Any information you voluntarily provide through forms, feedback, or support requests
1.2 Account and Authentication Information
If the App supports user accounts or third-party sign-in, we may collect:
- Login credentials (stored securely using encryption or hashing)
- Authentication tokens
- Account preferences and settings
- Information received from third-party authentication providers (e.g., Google), subject to their own privacy policies
1.3 Usage and Analytics Data
We may automatically collect information about how the App is used, including:
- Features accessed and actions taken
- Screens viewed
- Session duration and frequency
- App crashes, error logs, and performance diagnostics
1.4 Device and Technical Information
We may collect technical information about your device, including:
- Device model, manufacturer, and hardware information
- Operating system name and version
- App version and build number
- Unique device identifiers (such as Android Advertising ID)
- Language, country, and regional settings
- IP address, network type, and mobile carrier
1.5 Location Information
Depending on the App’s features and your permissions, we may collect:
- Approximate location (e.g., city or region derived from IP address)
- Precise location (GPS), only where explicitly required and permitted by you
You can enable or disable location access at any time through your device settings.
1.6 User-Generated Content
If the App allows you to create, upload, or share content, we may collect:
- Text, images, audio, video, or other files you submit
- Metadata associated with such content
- Communications with other users, where applicable
1.7 Payment and Transaction Information
If the App offers in-app purchases, subscriptions, or paid features:
- Purchase and transaction identifiers
- Subscription status and history
All payments are processed securely by third-party payment providers (such as Google Play Billing). We do not store full payment card details.
1.8 Contacts, Files, and Other Sensitive Data
Only where necessary for functionality and with your explicit permission, the App may access:
- Contacts
- Files and media stored on your device
- Calendar information
Access to such data is governed by Android’s permission system and can be revoked at any time.
1.9 Sensors and Hardware Access
If required for certain features, the App may access:
- Camera
- Microphone
- Biometric authentication (handled entirely by the Android operating system)
- Motion sensors (accelerometer, gyroscope)
- Bluetooth or nearby device data
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the App
- Enable features and services requested by you
- Personalise content and user experience
- Improve app performance, reliability, and usability
- Process transactions and manage subscriptions
- Communicate with you regarding updates, support, or important notices
- Send service-related notifications and alerts
- Display advertising or promotional content, where applicable
- Perform analytics and research
- Detect, prevent, and address technical issues, fraud, or abuse
- Comply with legal and regulatory obligations
3. Advertising and Marketing
The App may display advertisements provided by third-party advertising partners. These partners may collect information such as:
- Advertising ID
- Device and usage data
- Interaction with advertisements
- Approximate location
You can opt out of personalised advertising through your Android device’s advertising settings.
4. Third-Party Services
We may use third-party services for:
- Analytics and usage tracking
- Crash reporting and diagnostics
- Cloud storage and data hosting
- Authentication and account management
- Payments and subscriptions
- Advertising and marketing
- Push notifications
These third parties may access information only as necessary to perform their services and are required to protect it in accordance with their own privacy policies.
5. Data Sharing and Disclosure
We may share your information:
- With trusted service providers and partners who help operate the App
- Where required by law, regulation, court order, or government request
- To protect the rights, safety, or property of users, the public, or ourselves
- In connection with a merger, acquisition, restructuring, or sale of assets
- With your consent or at your direction
We do not sell personal data except where explicitly disclosed and permitted by applicable law.
6. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil the purposes described in this Privacy Policy
- Meet legal, regulatory, accounting, or reporting requirements
- Resolve disputes and enforce agreements
You may request deletion of your data, subject to legal obligations.
7. Data Security
We use reasonable administrative, technical, and organisational measures to protect your information, including:
- Encryption
- Secure servers and storage
- Access controls and authentication mechanisms
- Regular updates and monitoring
Despite these measures, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights (UK & GDPR)
Under UK data protection laws, including the UK GDPR, you may have the right to:
- Access your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
You can exercise these rights by contacting us using the details below.
9. Children’s Privacy
Discover Gibraltar is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that such data has been collected, we will take steps to delete it promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the App or on our website, and the “Last updated” date will be revised. Continued use of the App after changes take effect constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: admin@exploregib.com
App Name: Discover Gibraltar
Jurisdiction: United Kingdom